{"id":25368,"date":"2022-07-08T03:29:16","date_gmt":"2022-07-08T03:29:16","guid":{"rendered":"https:\/\/univech.ir\/?page_id=25368"},"modified":"2026-02-17T15:16:51","modified_gmt":"2026-02-17T15:16:51","slug":"faq","status":"publish","type":"page","link":"https:\/\/univech.ir\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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\n\t\t\t\t\tHave a question?\n\nWe'll answer!\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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The UNIVECH Platform as a whole<\/a> <\/div>
Memberships<\/a> <\/div>
Secure Transaction<\/a> <\/div>
ERA\u200b<\/a> <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\tThe UNIVECH Platform as a whole\n\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat gaps does UNIVECH cover in Iran-Georgia trade? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The lack of a secure, bilingual platform that connects economic actors with integrated commercial services is covered by UNIVECH.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs UNIVECH designed only for B2B transactions or does it also support B2C?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The main focus is on B2B, but limited B2C consulting and introduction services are also provided for some companies.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes UNIVECH have a legal structure to support users in both countries? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, it operates with a network of legal consultants in both countries and provides bilingual contracts in accordance with commercial laws.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat advantage does UNIVECH have over other international platforms like Alibaba or Tradekey? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

UNIVECH has created its own competitive advantage with local focus, cultural understanding, native legal support, and real transaction facilitation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes the UNIVECH database have regular updates on market conditions and import\/export statistics? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, seasonal and annual analyses of Georgia’s and Iran’s imports\/exports are updated in it.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat guarantee does UNIVECH provide for the authenticity of registered users? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

It provides maximum confidence and security for its members by performing a multi-stage identity verification process (KYC + commercial document review + field verification in Royal memberships + the possibility of reporting user violations).It provides maximum confidence and security for its members by performing a multi-stage identity verification process (KYC + commercial document review + field verification in Royal memberships + the possibility of reporting user violations).It provides maximum confidence and security for its members by performing a multi-stage identity verification process (KYC + commercial document review + field verification in Royal memberships + the possibility of reporting user violations).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the ad information publicly available? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, basic ad information is displayed publicly, but ad details such as contact information and transaction terms are only visible to users with active membership.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes the platform support different payment methods? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, we support various payment methods in the banking system and cryptocurrency payments.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I, as an Iranian company, also connect with Georgian suppliers? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, there is the possibility of two-way exchange of information and scope for mutual cooperation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhy is registration without activity on UNIVECH worthless? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Because UNIVECH operates based on real credibility, participation, and active interaction in the market; only active members are seen.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\tMemberships\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre membership levels determined based on transaction volume or authentication? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, membership levels are designed based on the services needed by users, not transaction history.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the difference between seeing an ad in Classic and Royal mode?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The Classic ad is only displayed in the general list, but the Royal ad is prioritized in search results and special introductions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes Royal membership include in-person meetings with the UNIVECH team in Iran or Georgia? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, Royal members can have up to 3 in-person or online consultation sessions annually with the main team.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre there special discounts or benefits for annual membership renewal?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, Gold and Royal members enter the UNIVECH Strategic Cooperation Center after 3 consecutive years of membership renewal on the platform.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs Royal membership allowed for trading companies with multiple users? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, trading companies can operate on the platform with a maximum of 3 concurrent users.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat criterion is used to evaluate the performance of users at each membership level? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The internal UNIVECH rating system evaluates user performance based on the number of transactions, response rate, and authentication by buyers and sellers.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the information of Gold and Royal members also promoted in the external space? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, depending on the type of cooperation, their information is introduced to various Georgian commercial partners and organizations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo all memberships include document translation services? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, document translation services are free for Royal memberships, available for a fee for gold memberships, and not available for Classic memberships.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it possible to suspend membership and transfer it to the next period? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, this is not normally possible, but it is negotiable in special circumstances with support coordination.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat guarantee is there that my membership will be profitable? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Profitability depends on the extent and quality of your activity on the platform; UNIVECH provides you with the necessary tools and support.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\tSecure Transaction\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the secure transaction structure designed based on an international agreement? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, this structure is designed and compiled in accordance with INCOTERMS regulations, bilingual international legal contracts, and a semi-centralized Escrow transaction model.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIn case of a dispute between the transaction parties, what kind of arbitration is performed? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

UNIVECH first mediates, and if necessary, refers the parties to a qualified third-party legal arbitrator in Georgia or Iran who is trusted by the parties.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it possible to use a guarantee or Escrow account in the system? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

This is under development; currently, financial transfers are carried out with step-by-step confirmation and a written contract.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat organizations cooperate in the UNIVECH secure transaction? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

International transport companies, legal offices, and customs brokers of the two countries.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat documents are required to enter the secure transaction process? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Proforma, draft contract, commercial card, and goods information.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there live support during the transaction? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, support for gold members is online via WhatsApp, and for Royal members it is online and by phone, and is active throughout all stages of the secure transaction.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow is the cost of secure transaction services calculated? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

For gold members, it is 4% of the total transaction value, and for Royal members, it is 6% of the total transaction value.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the transaction information available for official or tax reporting? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, transaction documents are provided to the transaction parties for any use.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs it possible to have two or more concurrent transactions in the secure transaction panel? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, there is no limit on the number of transactions; each transaction has its own specific process.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\tERA - Export Readiness Assessment\t\t\t\t<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDoes ERA services include accompanying in commercial negotiations? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, the consultant can participate as a representative or advisor in virtual or in-person meetings.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the time commitment for responding to ERA service requests? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

ERA requests are handled within a maximum of 72 business hours.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre ERA services limited to a specific country? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No, this service can be provided in both Iran and Georgia.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo ERA services also cover tax consulting and the export of specific goods? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, provided the goods are legal and the financial path is transparent.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the history of ERA services stored in my user panel? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, the complete history of interactions is archived in your user panel.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo ERA services also provide an implementation plan? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, based on the ERA team’s reviews, an implementation plan for direct market entry is provided.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use ERA services to verify suppliers in Georgia? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, evaluation, authentication, and networking services are also performed.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat areas of my business does ERA review? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Based on field experience and adaptation to models such as ITC SME Export Readiness, OECD Export Toolkit, and regional tools like ProChile, the ERA tool on the UNIVECH platform covers the following structure:<\/p>

\u00a0<\/p>

Indicators<\/span><\/p><\/td>

Evaluation Focus<\/span><\/p><\/td><\/tr>

Standards, certifications, compliance with technical and health regulations of the target market<\/span><\/p><\/td>

Product and technical compliance<\/span><\/p><\/td><\/tr>

Stability in supply, consistent quality, production scale, and operational flexibility<\/span><\/p><\/td>

Production and supply capacity<\/span><\/p><\/td><\/tr>

Ability to finance the export process, flexibility in pricing, banking creditworthiness<\/span><\/p><\/td>

Financial management and liquidity<\/span><\/p><\/td><\/tr>

Export experience, specialized team, communication channels with the target market, multilingual content<\/span><\/p><\/td>

International marketing<\/span><\/p><\/td><\/tr>

Access to transport services, insurance, export packaging, and customs<\/span><\/p><\/td>

Logistics and supply chain capabilities<\/span><\/p><\/td><\/tr>

Familiarity with Incoterms, agreements, guarantees, dispute resolution<\/span><\/p><\/td>

Legal and contractual readiness<\/span><\/p><\/td><\/tr>

Export knowledge management, existence of an international team, CRM, ERP, and digital tools<\/span><\/p><\/td>

Organizational infrastructure<\/span><\/p><\/td><\/tr><\/tbody><\/table><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Have a question? We’ll answer! The UNIVECH Platform as a whole Memberships Secure Transaction ERA\u200b The UNIVECH Platform as a whole What gaps does UNIVECH cover in Iran-Georgia trade? The lack of a secure, bilingual platform that connects economic actors with integrated commercial services is covered by UNIVECH. Is UNIVECH designed only for B2B transactions […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-25368","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/univech.ir\/en\/wp-json\/wp\/v2\/pages\/25368","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/univech.ir\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/univech.ir\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/univech.ir\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/univech.ir\/en\/wp-json\/wp\/v2\/comments?post=25368"}],"version-history":[{"count":0,"href":"https:\/\/univech.ir\/en\/wp-json\/wp\/v2\/pages\/25368\/revisions"}],"wp:attachment":[{"href":"https:\/\/univech.ir\/en\/wp-json\/wp\/v2\/media?parent=25368"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}