Privacy and Policy

Last Update: 22 December 2025

Introduction

UNIVECH is committed to protecting the privacy of its users. This document outlines our policies regarding the collection, use, retention, protection, and non-disclosure of users’ personal information. Use of the platform signifies full acceptance of these policies.

Information we collect:

Personal Identifiable Information (PII):

  • Full name
  • contact number
  • email address
  • national ID, tax ID, or economic ID (for legal entities)
  • identification documents (passport, national ID card, company registration certificate and etc.)

Commercial Information

  • Registered product advertisements or commercial demands.
  • Transaction and contract records.
  • Pricing and commercial terms.

Technical and User Behavior Information:

  • IP address, browser type and operating system.
  • Cookies, logs, and user behavior on the site.
  • Login times, visited pages, and visit duration.

Payment Information

  • Details of financial transactions (without direct storage of card information).
  • Bank account number, IBAN, for verified users.

How We Use Information

  • The information is used for identity verification and service provision based on the user’s role (buyer, seller, consultant, etc.).
  • User behavior analysis to optimize platform services.
  • Notifications about updates, changes, or alerts.
  • Implementing a secure transaction process, resolving disputes, and performing contract-related tasks
  • Legal requirements and judicial requests

Information Storage and Retention

  • All user information is stored on secure and encrypted servers.
  • Sensitive information (such as identity documents) is only accessible to the legal team with limited access.
  • The retention period for information is a maximum of 10 years, in accordance with operational needs and legal requirements.

Information Disclosure

User information may be transferred to third parties on a limited basis in the following cases:

  • Technical service providers, such as SMS, email, and authentication service providers.
  • Logistics and customs partners, if a transaction occurs.
  • Legal and judicial authorities, upon a formal and legal request.
  • A buyer or acquirer of the platform in case of a business ownership transfer.

UNIVECH is committed to ensuring these transfers are made only when necessary and with the preservation of confidentiality.

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